Cancellations/date changes must be made a full 24 hours prior to the trip time. Cancellations made within the 24 hour time frame will incur a full trip charge so PLEASE let us know if you need to change or cancel your booking.
Like true west coasters – we get out there rain or shine! Rain is the main ingredient in our beautiful temperate rainforest. Lake Mapourika often remains dry while it is raining in town due to being a greater distance from the Southern Alps.
Winter: At least 2-3 warm layers for your top half. No jeans please. You’ll need to bring clothing suitable for the day. Wear pants you’ll be comfortable to sit in for a few hours, and shoes/boots/sandals – up to you. Your feet will stay dry. We provide jackets, paddling ‘pogies’ (for your hands), dry bags and caps/beanies. & FREE photos!
Except for the odd splash you probably won’t get wet. We provide all specialist equipment to keep you warm and dry. Swimming is an option during the warm summer months!
Forward bookings are recommended, especially during the busy summer season. We’d hate for you to miss out, please we’d encourage booking in advance to secure your kayaking tour.
We require credit card details to make an online booking with us. These are entered securely with our online booking system and payment system.
Please note: If you need cancel we’ll refund you in full as long as it’s outside of our 24 hr cancellation policy. If we cancel the tour on the day due to weather, you will also receive a full trip refund.
A snack, a water-bottle, camera (if you want your own photos as well as our FREE photos), sunglasses and sunscreen
If they fit our lifejackets, they can come along! The youngest explorer we’ve had to date was 1 year old. Feel free to contact us with any questions and remember that we can always create a trip suitable for your families needs!
Unfortunately due to our travel limitations (being 10 kms from the Lake) and for safety reasons we cannot hire out our kayaks. Guided trips are our priority.